Melbourne Recital Centre

Visitor Experience Manager

Visitor Experience Manager (Full Time Variable Time; Ongoing)

Classification; Melbourne Recital Centre Enterprise Agreement Grade 5.1 $95,619 + superannuation

The Visitor Experience Manager will champion and shape visitor experience across the Centre. The Visitor Experience Manager is responsible for the delivery of a consistently superb experience for our visitors, whether purchasing a ticket from the Box Office, attending a concert or event, or buying a drink. This newly created role provides a rare opportunity for a passionate customer service professional to build on Melbourne Recital Centre’s reputation for superb audience experiences and culture of warm, welcoming and excellent customer service.

About Melbourne Recital Centre:

Melbourne Recital Centre is a venue of and for the 21st century: celebrating the past, welcoming the present and imagining the future, a place where artists and audiences are invited to engage, challenge and explore. With a unique focus on music, the Centre presents and hosts hundreds of concerts each year, representing the pinnacle of the art form as practiced by Australian and international performers in a dazzlingly diverse array of styles, from early music to post-rock. The Centre’s learning and access activities beyond the Centre provide opportunities for Victorians of all ages and backgrounds to experience outstanding performances.

How to Apply:

Please read the position description available at our news/careers tab on our website for information about the position and key selection criteria.

Please email a cover letter together with answers to the key selection criteria and your resume to Annabel Storey, Human Resource Advisor at recruitment@melbournerecital.com.au by 5pm Thursday 2 January 2020.

Any Questions?

If you have any enquiries about the recruitment process or position, please contact Robert Murray on (03) 9699 2600 or email recruitment@melbournerecital.com.au

Melbourne Recital Centre is an Equal Opportunity Employer, providing a smoke free and accessible environment.