Elisabeth Murdoch Hall

Information about COVID-19

There will continue to be frequent updates, so please ensure that you are reading the update with the most recent date and time.

Information about COVID-19 for Ticketholders and Attendees

Melbourne Recital Centre is paying close attention to advice from the Victorian Department of Health and Human Services and Creative Victoria regarding the novel coronavirus (COVID-19) and will continue to do so as the situation develops in Victoria and around the country.

As a member of Live Performance Australia (LPA), the national peak body for the live performance industry, Melbourne Recital Centre is also following advice provided to all member organisations.

The health and safety of our audiences and employees is of the utmost importance.

We are putting a number of precautionary measures in place at the Centre including revised cleaning priorities in high traffic areas. We are also ensuring staff are regularly informed about the developing situation.

We recommend keeping up-to-date and following advice from the Australian Government Department of Health, particularly regarding isolation protocol and practicing good personal and respiratory hygiene. Melbourne Recital Centre staff are following this advice and we ask that our patrons adhere to the same guidelines.

For Ticketholders

As at Friday 13 March 2020, 5pm:

Prime Minister Scott Morrison announced on Friday afternoon that the Australian Government advised that non-essential gatherings attended by more than 500 people were to no longer go ahead effective Monday 16 March. Melbourne Recital Centre acknowledges and understands the reasons for this recommendation and is currently in the process of determining what this means for the Centre’s upcoming events. We are also awaiting advice from the health authorities about next steps.

Events taking place at Melbourne Recital Centre on Friday 13 and Saturday 14 March will go ahead as planned at this stage. Melbourne Recital Centre will update all ticketholders with information immediately as it comes to hand. The Centre cares deeply about the health and safety of its audiences, artists and staff. Please check the Centre’s website and social media channels for the latest updates and information.

It is at our audiences’ discretion whether or not they wish to attend a concert. In accordance with the LPA Ticketing Code of Practice, refunds are not issued for discretionary nonattendance. Any changes that may arise will be communicated to ticketholders via the Centre’s channels (email and phone).

If you are requesting an exchange or refund based on medical advice that you should be isolated at this time, please cite this reason and provide a doctor’s note to support your request.
If you are seeking information on novel coronavirus visit health.gov.au or call the Australian Government Department of Health Coronavirus Information Line on 1800 020 080. This information line operates 24 hours a day, seven days a week.